Bug reports
Send the page URL, device, browser, what you clicked, and what happened. A screenshot of the wheel, settings panel, result modal, or error message helps us reproduce the problem faster.
Contact
Contact ClickTheWheel
Need help with a wheel that did not save, a live room that confused guests, a giveaway setup, a privacy question, or a page correction? Start here.
Contact and Support
For direct questions, privacy requests, account-related help, real-use scenario suggestions, or problem reports, use the support form linked below.
If you are reporting a problem, include the page URL, what you were trying to do, what happened, and the device or browser you used. A note like "iPhone Safari, live room, guests could see the wheel but not the latest spin" is much easier to investigate than "it broke."
Please do not include sensitive wheel entries unless they are necessary for support.
Open Support FormProduct feedback
For bug reports, feature ideas, public wheel feedback, and general suggestions, use the support form. It helps keep requests organized by category.
Open Support FormWhat we can help with
- Choosing a setup for a classroom picker, raffle draw, meeting order, food wheel, or saved recurring list.
- Reporting broken behavior, layout problems, confusing controls, or live-session sync issues.
- Questions about saved wheels, public/private visibility, and account-related features.
- Privacy or data questions related to ClickTheWheel.
- Corrections or suggestions for guides, FAQ answers, and help pages.
Helpful details to include
Giveaway or fairness questions
Tell us how entries were collected, whether duplicate entries are allowed, how many winners you need, whether prizes have different tiers, and whether you plan to record or screen-share the draw.
Saved or shared wheels
Include whether the wheel is local, saved to My Wheels, public, private, or part of a live session. Do not send private names, student data, emails, or prize-claim details unless they are necessary for support.
Contact FAQ
Can you help choose the right wheel setup?
Yes. Share the situation: classroom, work meeting, party, raffle, live stream, or personal decision. We can suggest entry formatting, removal rules, proof steps, and safer labels for public screens.
Should I send screenshots?
Screenshots are useful for layout bugs, sync issues, settings questions, and proof workflows. Blur or remove private names, emails, student data, or account details before sending.
Where should page corrections go?
Send corrections for guides, examples, FAQ answers, or policy pages through the contact page. Include the URL and the exact section that needs attention.